IT Hero Turkey streamlines IT operations with ADAudit Plus
About IT Hero Turkey
IT Hero Turkey is an IT solutions provider headquartered in Istanbul, Turkey. Since 2016, IT Hero Turkey has offered comprehensive services to businesses across various industries, specializing in ITOM, ITSM, customer experience management (CEM), digital transformation (DX), project management consulting, endpoint management, integration platform, and robotic process automation (RPA) solutions.
In addition to offering digital service and operations management, IT Hero Turkey develops end-to-end solutions with its RPA solution, Autom Mate. With a focus on delivering efficient and secure IT operations, IT Hero Turkey strives to meet its clients' technology needs.
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Country
Turkey -
Industry
IT -
Employees
500+
Business challenges
- Permission viewing and change tracking
- Reporting on AD changes
- User monitoring and behavior analytics
IT Hero Turkey faced challenges in efficiently monitoring and tracking changes made to Active Directory (AD) permissions, hindering its ability to maintain a secure environment. Manual reporting of every change in AD was cumbersome, and when it came to user monitoring, the manual processes were time consuming and complex.
The organization required a solution that could provide instant and automated reports on AD changes, ensuring transparency and compliance with industry standards. The company also required a tool that could assist in analyzing user behavior and identifying any suspicious or abnormal activities while offering reliable and responsive support to address any technical issues or concerns.
The Problem
Before implementing ADAudit Plus, IT Hero Turkey struggled with efficiently monitoring and tracking AD changes, which posed security risks and hindered its ability to meet compliance requirements. Additionally, the company lacked comprehensive and automated reports, limiting its ability to proactively detect and address potential security threats.
The outcome
After implementing ADAudit Plus, IT Hero Turkey experienced significant improvements in its IT operations and security posture. The solution streamlined the process of viewing permissions and tracking changes, enabling the company to easily maintain a secure AD environment. The instant reporting feature in ADAudit Plus proved highly effective, providing automated reports on AD changes, which enhanced transparency and compliance. The user monitoring capabilities allowed for efficient analysis of user behavior, and user behavior analytics (UBA) enabled the identification and mitigation of potential security risks. Furthermore, the organization appreciated the fast and reliable support provided by the ADAudit Plus team, who ensured prompt assistance and resolution of any concerns.
Yusuf Yesildag, a support technician from IT Hero Turkey, highlighted his positive experience. "I can find fast connections and solutions in ADAudit Plus," he said. Overall, the team at IT Hero Turkey rated its experience with ADAudit Plus as excellent, with a rating of 10 out of 10. The team expressed a high likelihood of recommending ADAudit Plus, citing the solution's future potential to expand beyond user auditing and encompass performance analysis capabilities.
Customer feedback
Rating for overall experience: 10 out of 10
Likelihood to recommend ADAudit Plus: 8 out of 10
About ADAudit Plus
ADAudit Plus is a UBA-driven auditor that helps keep your AD, Azure AD, file systems (including Windows, NetApp, EMC, Synology, Hitachi, Huawei, and Amazon FSx for Windows), Windows servers, and workstations secure and compliant. ADAudit Plus transforms raw and noisy event log data into real-time reports and alerts, enabling you to get full visibility into activities happening across your Windows Server ecosystem in just a few clicks. For more information about ADAudit Plus, visit manageengine.com/active-directory-audit.